XO Poppy Magnetic Power Bank Recall: Stop Using These Chargers Before Troubleshooting Your Phone

The U.S. Consumer Product Safety Commission announced a recall of XO Poppy Power Trip Magnetic Wireless Power Banks, model PYPBK5M. CPSC says the lithium-ion battery can overheat and ignite, creating fire and burn hazards.

The recall covers about 32,400 units sold at TJX and Marshalls stores nationwide from April 2025 through March 2026.

CPSC tells consumers to stop using the recalled power banks immediately and contact Truststone Group for the recall remedy. If a phone appears to charge inconsistently, disconnects, or becomes warm while using one of these recalled units, the safe troubleshooting step is to remove the accessory from the test setup.

Do not repeatedly reconnect or stress a recalled lithium-ion product to see whether the symptom can be reproduced.

Charging problems can come from the phone, cable, adapter, wireless charger, power source, software, temperature, or battery. A known recalled accessory should be removed before you use the phone's behavior as evidence.

Retest with a known-good charger and cable or another compatible charging method. If the phone still shows charging instability or unusual heat, continue the phone-side troubleshooting separately.

CPSC specifically warns against putting the recalled lithium-ion battery or device in household trash, curbside recycling, or ordinary used-battery collection boxes. Follow the recall instructions and local hazardous-waste guidance.

A safety recall is one of the situations where troubleshooting should stop and the accessory should be taken out of service.